How We Protect Your Data
A quick overview of the key pillars of kx8bd's Privacy Policy.
Encrypted Data Storage
All your personal and financial information is protected with SSL encryption technology. No third party can access your data.
Your Data Is Never Sold
Kx8bd never sells your personal data to third parties. Your information is used solely to improve our services and maintain platform security.
You're in Control
You can view, update, or request deletion of your information at any time. You have full control over your data.
Cookie Management
We use cookies solely to enhance your experience. You have the option to disable non-essential cookies at any time.
Retained for a Defined Period
Your data is never kept longer than necessary. Once the legal retention period has ended, it is deleted in accordance with our data removal policy.
Regular Security Audits
Kx8bd conducts regular system audits through independent third-party security experts to proactively identify and address any potential data vulnerabilities.
Introduction
Welcome to kx8bd. This Privacy Policy explains what information we collect when you use our website, create an account, or use our services — and why we collect it and how we keep it secure.
Kx8bd believes you should have full control over your personal information. That's why we maintain complete transparency at every step of data collection and never use your data without your consent.
This policy applies to our website, mobile app, and all digital services. By using kx8bd's services, you are deemed to have accepted this Privacy Policy. Please read it carefully before using our services.
If any part of this policy is unclear, feel free to reach out to our support team — we're always ready to help.
What information is collected
Kx8bd only collects information that is genuinely necessary for delivering our services. Collecting unnecessary or excessive data goes against our policy.
1. Information You Provide Directly
When you register with kx8bd or fill out a form, the following information is collected:
- Full name and date of birth (for age verification purposes).
- Mobile number and email address.
- Address and nationality.
- National ID or passport number (for KYC verification).
- Payment method details (Mobile Pay, Nagad, Rocket, or bank account).
2. Automatically Collected Information
When you use our website or app, certain information is recorded automatically:
- IP address and device type.
- Browser type and operating system.
- Time spent on the website and pages visited.
- Referral source (how you arrived at our site).
- Login timestamps, session data, and transaction logs.
3. Information Received from Third Parties
For identity verification and fraud prevention, kx8bd may occasionally obtain information from trusted third parties, such as identity verification providers or payment processors.
We never store your password or full payment card number. Payment information is held exclusively in tokenized format.
How Your Information Is Used
Kx8bd uses your information for specific purposes only. See the table below for details:
| Purpose of Use | Data Used | Legal basis |
|---|---|---|
| Account Management & Verification | Name, email, national ID | Contractual necessity |
| Payment Processing | Payment Method Details | Contractual necessity |
| Fraud Prevention | IP address, login logs, device information | Legal Obligations |
| Customer Support | Contact information, transaction history | Legitimate Interests |
| Sending Promotions & Offers | Email, mobile number | Your Consent |
| Service Improvement & Analytics | Usage behavior and preferences | Legitimate Interests |
| Legal compliance | Identity documents, transaction records | Legal Obligations |
If you no longer wish to receive marketing communications, you can unsubscribe at any time or submit a request through our support team.
Cookie Policy
Cookies are small text files stored on your device. kx8bd uses cookies to improve and personalise your experience.
Types of Cookies We Use
- Essential Cookies: Essential for maintaining login sessions and site security. Disabling these cookies will prevent the site from functioning properly.
- Functional Cookies: Used to remember your preferred language, theme, and settings.
- Analytics Cookies: Used to understand which pages receive the most traffic. This data is fully anonymised.
- Marketing Cookies: Used to show relevant offers. You can opt out of these at any time.
You can delete or disable cookies at any time through your browser settings. Please note that disabling essential cookies may limit access to certain features.
Data Security Measures
Kx8bd uses industry-standard technologies and practices to keep your data secure. Below are our core security measures:
- SSL/TLS Encryption: All communications on the website and app are conducted through encrypted channels.
- Two-Factor Authentication (2FA): You can enable two-factor authentication on your account for an added layer of security.
- Firewall & Intrusion Detection: 24/7 monitoring to prevent unauthorized access.
- Regular Backups: Regular secure backups are maintained to minimize the risk of data loss.
- Staff Training: Our team receives regular data protection training.
- Access Controls: Only authorized personnel have access to specific data.
No one can guarantee 100% security on the internet, but kx8bd takes every precaution available. If you notice any suspicious activity, please let us know immediately.
Data Retention Period
Kx8bd does not retain data beyond set timeframes. Retention periods by data type are listed below:
| Data Type | Retention period |
|---|---|
| Account Information | For the duration of account activity + 5 years after closure |
| Transaction and financial records | Up to 7 years as required by law |
| KYC Documents | 5 years after account closure |
| Customer support communications | 2 years |
| Marketing Preferences | Until consent is withdrawn |
| Cookie & Analytics Data | Up to 1 year |
Your Privacy Rights
As a kx8bd user, you have the following rights over your own data:
Right to Access
You can request to know what personal information we hold about you.
Right to Rectification
You can request corrections to any inaccurate or outdated information.
Right to Erasure
You may request the deletion of your data in certain situations.
Right to Restrict Processing
You may request that the processing of your data be restricted in certain circumstances.
Right to Data Portability
You can request a copy of your data in a readable, portable format.
Right to object
You can object to your data being used for marketing or profiling.
To exercise this right support@kx8bd.click— email us and we'll respond within 30 days.
Children's Privacy
Kx8bd's services are intended for users aged 18 and above. We do not knowingly collect personal data from minors.
If a minor has registered an account by mistake and we become aware of it, that account and all associated data will be deleted immediately. Parents or guardians who have concerns are welcome to contact us directly.
Policy Updates
Kx8bd may update this Privacy Policy from time to time. For any significant changes, we will:
- We'll post a notice on the website.
- We'll notify you at your registered email address.
- We'll display a new "Last Updated" date at the top of the page.
Continuing to use kx8bd after any changes have been made will be taken as your acceptance of the updated policy. We recommend checking this page from time to time.
Contact Us
For any questions, requests, or complaints regarding our Privacy Policy, please reach out to our dedicated privacy team:
Support@kx8bd.click
Response time
Within 30 business days
Language
Support available in Bengali